Refund policy
Customer Care Hours
Mon-Fri 10AM - 6PM CST
UPDATE PLEASE READ!
(As of March 2020 DUE TO COVID-19 WE WILL NOT BE ACCEPTING RETURNS OR EXCHANGE).
Refunds
No Refunds
Exchanges
We offer EXCHANGES ONLY in perfect condition of the same item ONLY if the item is in stock. ANY WORN OR DAMAGED ITEMS WILL NOT BE ACCEPTED.
• You may exchange merchandise within 5 business days of receipt of purchase.
• The shipping and handling fees are non-refundable.
• Since many of our items are limited quantities, we may occasionally sell out of an item. If this happens, we will notify you via email. If an item is out of stock there can be no exchange or return under any circumstances.
**PLEASE READ CAREFULLY OVER OUR ITEM DESCRIPTION, AS SOME ITEMS CONTAIN NO STRETCH**
We DO NOT accept exchanges on any white items, t-shirts, swimwear, bodysuits, leggings or accessories/bags. All items are thoroughly inspected before leaving ,our company will not send customers any damaged items. PLEASE NOTE THAT ANY SALE OR DISCOUNTED ITEMS ARE FINAL SALE!
(Any custom looks are FINAL SALE)
Returns
Please email us FIRST to initiate a return. Please DO NOT return any merchandise without speaking to someone from our sales team and receiving certified confirmation. Once approved by a sales representative, we will provide you with a return address to send your return to. Any packages returned without notice or approval will be refused. Please note that the customer is responsible for any and all return shipping costs.